Can I see or correct my account data?

Yes. Open Account, choose Help, then Privacy Request, or email privacy@berlian88.club from your registered address. We may verify recent login or wallet activity before sharing or changing data.

Reference

Privacy Policy for Indonesia Accounts

One account can move between Dragon Tiger, Dream Catcher, Football Betting and the wallet, so our Privacy Policy explains how we handle the data behind that flow.

DANA data careCookie choicesDevice log checksWIB support hours

Explore The Lobby Read FAQ

How Local Data Rules Apply

berlian88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy rights start with knowing what we collect and why. We use account details to confirm your login, keep wallet records matched to DANA, OVO, GoPay and QRIS activity, and answer privacy requests through our support queue. If you sign in from Denpasar, our

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systems may record device type, IP range, browser version and session time so we can spot account access that does not match your usual pattern. Use of the service depends on local law, and we handle eligibility checks only to support that rule. We do not
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ask for your password in chat, email or any payment message. When we need extra proof for an account change, we ask through the account area or the privacy email path shown below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Privacy Requests

A privacy request should reach the team that can act on it, not a general inbox that leaves you waiting.

Live chat privacy queue Chat is open daily from 09:00 to 23:00 WIB. Ask for privacy help, then share your username and registered phone ending only when requested; our agent will never ask for your password.

Email request path Send account data questions to [email protected] from your registered email. Include your username, the request type and the payment rail involved, such as DANA or QRIS, so we can route it correctly.

Account area form Open Account, choose Help, then select Privacy Request. You can ask for access, correction or removal checks, and we will reply inside your account inbox after identity checks are complete.

DATA PRACTICE

How We Handle Your Data

Clear data handling makes it easier for you to decide whether to create and keep an account with us.

Account details

When you open an account, we collect the details needed to create your login, confirm contact paths and keep your wallet tied to you. We do not publish account identity data in the lobby.

Payment records

DANA, OVO, GoPay and QRIS activity creates transaction records with time, status and reference data. We use those records to match wallet activity and to answer payment-related privacy questions.

Cookie controls

Cookies help keep you signed in, remember language choices and measure whether pages such as Dragon Tiger or Bingo load correctly. You can clear cookies in your browser, then sign in again.

Device checks

Open Account, then Security, then Active Devices to see sessions tied to your login. If a device looks unfamiliar, end the session and contact us through chat or email.

Retention checks

We keep wallet, support and security records only for the period needed for account operation, dispute handling and legal duties. After that, records are removed or separated from direct account identity.

Change requests

If your phone, email or name detail is wrong, send a correction request before using the wallet again. We may ask for login proof and recent account activity before updating records.

Privacy Policy Questions You Ask

The answers below focus on practical privacy issues you may search before opening or keeping an account. They cover account data, payment records, cookies, device access and how to reach us when something in your profile needs attention.

We collect the details needed to create your login, contact you about account matters and keep wallet activity matched to you. That can include username, phone, email, session logs and payment reference data.

We record payment rail, time, status and transaction reference so your wallet can be checked if a payment question arises. We do not ask for your DANA, OVO, GoPay or QRIS PIN.

Cookies can show whether pages load, whether your session is active and which settings should be remembered. They do not let our support team see private passwords or payment app PINs.

Yes. Open Account, choose Help, then Privacy Request, or email [email protected] from your registered address. We may verify recent login or wallet activity before sharing or changing data.

We keep account, wallet, chat and security records for as long as they are needed for service operation, dispute checks and legal duties. After that, records are removed or separated from direct identity.

A new device may create a security log with browser, IP range and session time. You can check Account, Security, Active Devices, then end any session that does not belong to you.

Privacy requests are handled through our support team with added account checks. Use live chat from 09:00 to 23:00 WIB or email [email protected] so the right queue receives it.

Privacy Policy for Indonesia Accounts

Reach Us About Privacy Requests

How We Handle Your Data

Account details

Payment records

Cookie controls

Device checks

Retention checks

Change requests

Privacy Policy Questions You Ask

01 What data do you collect when I open an account?

02 How are DANA, OVO, GoPay and QRIS details handled?

03 Do cookies track pages such as Dragon Tiger or Dream Catcher?

04 Can I see or correct my account data?

05 How long do you keep privacy records?

06 What happens if I sign in from a new device?

07 Who handles my privacy request at berlian88?

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